My Morning Jacket Live Webcast Tonight at 9 PM

Catch the event here:
www.youtube.com/mymorningjacketVEVOas it happens live at 9:00pm EST / 6:00pm PST
on Tuesday, May 31st.

HOW TO VIEW MY MORNING JACKET'S "UNSTAGED" EVENT

For the first time in American Express "Unstaged" history, you will be able to live-stream the My Morning Jacket event through your mobile device. Using the VEVO or YouTube apps for iPhone, iPod touch, iPad, and Android you can stream through the mobile device of your choice.

Here are some end user guidelines to follow for viewing on your home computer:

What are the system requirements to view the live stream?

PC Requirements:
• Intel® Pentium® 4 2.4GHz or Intel Core 1.6GHz (SSE2-enabled processor required for AMD systems) or higher
• Microsoft Windows® XP with Service Pack 2 or newer
• 512MB of RAM
• Graphics card with 28MB of RAM.
• 50MB of available hard-disk space for installation
• Microsoft DirectX-compatible sound card and display adapter
• Adobe Flash Player 10.1 or newer

Mac Requirements:
• Mac OS X 10.4 (Tiger) or higher
• Safari 4 or Firefox 3 browser or higher
• Any Mac with Intel CPU
• 512MB of RAM (recommended but not required)
• Flash Player 10.1 or higher

What are the minimum bandwidth requirements for the viewer?You will need a broadband connection such as DSL or cable with at least 500Kbps download bandwidth.

What software do I need to view a live stream?You only need an Adobe Flash video player available at www.adobe.com. If you have Flash 10.1 installed but are unable to see a stream, try turning off video hardware acceleration: right-click on the video window and select “settings,” then un-check “enable hardware acceleration” in the Settings tab. Close the settings window and re-load the web page.

How do I get the live stream and video to play?The live stream will load automatically and deliver the video to you much like watching television.

How do I know which stream option to select?The live stream is “encoded” in different sizes to accommodate all users and remove any guesswork on your end. The AEG Digital Media video player will automatically detect your connection speed and deliver to your PC or Mac the most appropriate stream to optimize your viewing experience.

Can I stream at full screen?Yes simply click the TV icon to render a full screen stream and click the Esc key to return to standard viewing.

Is the live stream in HD?Yes if you have an adequate internet connection you will automatically be streaming in HD. Sit back and enjoy.

Nothing happens when I click on an event.Your browser may be blocking pop-ups. Be sure you allow pop-up windows to be opened from your domain.

I can’t watch any live video. What should I do?Ensure that you have a broadband Internet connection (cable modem or DSL). You will not be able to watch the video without a broadband connection. If you have Flash 10.1 installed but you only see black where the video should be, try turning off video hardware acceleration: right-click on the video window and select “settings,” then un-check “enable hardware acceleration” in the Settings tab. Close the settings window and re-load the web page.

What if my stream disconnects?
Try closing your browser and reloading the stream. For best experience limit any additional web traffic while watching live events – downloading a large file can cause problems with the live video feed.

Why hasn’t the event started yet?
Double check the start time and ensure you are adjusting for different time-zones correctly. If an event starts at 9pm in New York (ET) it will be online at 6pm Local Time in California (PT)